Tenancy Deposit Protection Scheme
Landlords are obliged to place their tenants’ deposits in one of the Government approved tenancy deposit schemes. This is to ensure the deposit is protected and fairly returned to the tenant at the end of the agreed term.
You or your letting agent will need to protect the deposit with such a scheme within 30 days of being paid by the tenant.
If there are any disputes at the end of the tenancy, the deposit will be held until the issue is resolved. If the issue is not resolved, each scheme offers free independent adjudications to settle the matter.